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Posts Tagged ‘renovation’

When time-frames and specs change

In Floors, Kitchen, Workmen and Trade on September 10, 2012 at 11:15 pm

Today has been one of those days when you wonder if anyone actually understands their trade or knows how to do their job.

I realise that there’s always unforeseen issues, but surely good tradespeople build that into predicted timings? Also, I think our problems should have been foreseen by people with experience in their trade.  I shall let you decide if you agree. Here’s the background:

1. Decide that now is the time to do a new kitchen

2. Realise that floors should be done before kitchen goes in

  • advised that it is best to run floor all the way under cabinets
  • advised that it is best not to run floor all the way under cabinets  (decide to go with this so that timings aren’t as awkward and to save money)

4. Prep work on kitchen begins ready for units to arrive – this involves removing oven and sink.

3. Find out that kitchen doors are going to be 3 weeks after cabinets as the factory closes over the summer. Benchmarx didn’t tell us this at the start. This takes us into the period when out kitchen fitter is on holiday.

4. Benchmarx and fitter say that it’s fine, the cupboards can be fitted and doors added after, meaning the sink and oven can go in.

5. Fitter comes to fit cupboards and realises that the cupboards can’t go in because the spacer-boards are with the doors and therefore can’t measure round to where things are.  This means no sink/oven for another 3 weeks.

6. Benchmarx eventually give us an delivery date for the doors. It is the day that the fitter goes on holiday.

7. Today:  Delivery date for cupboards and  floor people come to fit floor  – husband organises to work from home for day

Floor people discover, despite having checked under carpets, that the floor is more uneven than they thought. They pour a lot of silicone leveller on. 4 hours later the workman says it’s not going to dry in time and he will have to come back tomorrow. Surely this could have been foreseen?

11pm and no sign of any cupboard doors and no phonecall to explain.  I guess it’s up to us to chase then?

Also, we’ve realised that the handles for the kitchen are not in any of the deliveries. We queried this and only then were told by Benchmarx that they weren’t in stock yet and would be coming “soon”

Despite all this, I’m still pretty relaxed about it all. It’s just a shame.  I do have to give a big “hooray” to Thames Fireplaces who are EXCELLENT and delivered everything they said on time and in the budget they predicted. You have my respect.